Privacy Policy

LAST UPDATED:  August 25, 2025

Inspiration Mobility understands that protecting the privacy and confidentiality of your personal information is of the utmost importance. To that end, we are committed to protecting your personal information under the principles and guidelines described below.

This Online Privacy Notice (this “Notice”) describes how we collect, use and disclose your information and how to exercise any rights you might have with respect to such information. This Notice governs information we collect by and through any of our online interfaces to which a copy of this Notice is posted, including, without limitation, https://inspirationmobility.com/ and its subdomains; applications we have placed on third-party sites; social media presences; digital advertising campaigns; and mobile applications we make publicly available (each, a “Site” and, collectively, the “Sites”); information we collect from you or third parties through a Site; or through any other means in connection with our services, products or other business activities (collectively, the “Services”), including, without limitation, any information that you may voluntarily provide, such as when you contact us. 

For purposes of this Notice, (i) the term “personal information” means information that identifies or could reasonably be used to identify an individual, including “personal data,” “personal information,” “personally identifiable information” or an equivalent term, as defined by applicable privacy laws; (ii) the terms “we,” “us,” “our” and “Inspiration Mobility” refer to Inspiration Mobility Group, LLC and its present and future subsidiaries and affiliates; and (iii) the terms “you,” “your” and “yours” refer to any natural person who accesses or uses a Site or the Services.

Please read this Notice carefully as it contains important information about our practices. By using or accessing any Site or Services, you confirm your agreement to the terms and conditions of this Notice as may be in effect at that time and consent to the processing of your personal information as set forth in this Notice. If you do not agree with this Notice, you must refrain from using our Sites and Services.

This Notice should be read in conjunction with other documents that we provide to you. This documentation may include sections relating to the use and disclosure of information. Where a conflict exists between the terms of this Notice and any other document related to data privacy, security, use or protection, the terms of this Notice will prevail. The policies described in this Notice continue to apply even if your relationship with us ends.

1. TYPES OF INFORMATION COLLECTED AND HOW WE COLLECT IT

Depending on the nature of your interactions with us, including when you visit our Sites or use our Services, we may collect the following information:

• Personal information, which may include:
  • First and last name
  • Physical address
  • Telephone number
  • Email address
  • Fax number
  • Account, communication and opt-out preferences and other details
  • Demographic information (including but not limited to age, date of birth, employer information, and home ownership or rental status)
  • Tax ID number, social security number, driver’s license number and other government card information
  • Account numbers
  • Usernames, passwords, logins and other identification information
  • Other non-public information;
• Commercial information such as the type(s) of Services, equipment information, service dates, customer type, contract terms, financial information related to leasing arrangements, payment processing and other related information;
• Information from cookies, pixel tags and other technologies to collect information and learn from your visit or use of the Sites and Services;
• Your Internet Protocol (“IP”) address, any referring URL and other unique device identifiers;
• Configuration information about the device you are using, including, but not limited to, your device type, web browser type (e.g., Google Chrome, Microsoft Edge) and version, operating system type and version, display/screen settings, language preferences and other browser-related information;
• Settings from your mobile device, such as location, diagnostics and performance, including geolocation and other location information transmitted by your device, if you have enabled location services on such device;
• Telematics data collection from electric vehicles, including battery performance metrics, charging patterns and history, vehicle location data and route information, driver behavior data and operational efficiency metrics;
• Charging infrastructure data, including energy usage patterns, charger utilization statistics, maintenance and diagnostic information and integration with utility grid information;
• Fleet management data, including fleet utilization analytics;
• Website analytics information, such as pages visited, search terms used and average time spent on a particular page;
• Inferences drawn from other information or data that relate to your preferences;
• Broadband traffic;
• Search engine traffic referral information; and
• Responses to advertisements and promotions.

We may also collect this information in other circumstances from you online or offline, including directly from you when you provide it to us and from third-party data sources, such as publicly available databases, third party lead generation firms and joint marketing partners.

We may need to collect personal information in order to provide the requested Services to you. You are not required to provide your personal information; however, if you do not provide the information requested, we may not be able to provide some or all of the Services or features of our Sites and we may not be able to fulfill your request.  If you disclose any personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Notice.  

2. HOW WE USE THE INFORMATION

We and our third-party service providers may use the information we collect for various purposes, including:

• Providing our Services and fulfilling your requests. 
  • To provide and maintain the Services;
  • To complete your transactions and verify your information;
  • To provide you with benefits, promotions and customer service;
  • To respond to your inquiries and fulfill your requests; and
  • To inform you about important information regarding, and to administer, the Sites or Services; changes to our terms, conditions and policies; and for other administrative purposes.
• Providing you with our newsletter and/or other marketing materials and facilitating social sharing.
  • To provide you with news, insights, offers and other marketing-related materials that we believe may be of interest to you based on your preferences, including information collected through cookies and third-party analytics (unless you have opted not to receive such information); and
  • To facilitate social sharing functionality that you choose to use.
• Analyzing personal information for business reporting and providing personalized services. 
  • To analyze use of the Services; and
  • To better understand your interests and preferences, so that we can personalize our interactions with you and your experience on a Site.
• Allowing you to participate in promotions. 
  • We may offer you the opportunity to participate in promotions.  Some of these promotions have rules with information about how we will use and disclose your personal information.  Please read any such rules before choosing to participate.
• Accomplishing our business purposes. 
  • For audits, to verify that our internal processes function as intended and to address legal, regulatory, or contractual requirements; 
  • For protecting against and preventing fraud, unauthorized activities, claims and other liabilities;
  • For security monitoring purposes, including to detect, prevent, diagnose and otherwise address technical and security issues; 
  • For developing, evaluating, analyzing, enhancing and improving content, features, Sites and Services; 
  • For enhancing, improving, repairing, maintaining, or modifying our current Services, as well as undertaking quality and safety assurance measures; 
  • For determining usage and identifying usage trends, for example, understanding which parts of our Services are of most interest to users; 
  • For billing, credit risk reduction and collection activities;
  • For performing market research;
  • For determining the effectiveness of our promotional campaigns;
  • For operating and expanding our business activities; and
  • For regulatory reporting related to electric vehicle incentives, emissions compliance and energy efficiency programs;
  • For integration with third-party fleet management systems and charging network platforms;
  • For conducting other day-to-day operations, such as to share or disclose information as outlined below under the section “How Information is Shared,” to evaluate and improve our business and to perform compliance and training activities; and
  • For complying with laws, regulations and industry standards, and for complying with any other legal process, regulatory or law enforcement requirements.

Other than to a buyer or successor of our business, Inspiration Mobility does not lease or sell your personal information to any third party.

We may use information that we collect on an aggregate or anonymous basis for various business purposes, where permissible under applicable laws and regulations.

3. HOW INFORMATION IS SHARED

In addition to the uses mentioned or described elsewhere in this Notice, from time to time, we may share personal information as permitted or required by law or regulation or for any other purpose described in this Notice. More specifically, we may share personal information: 

• With our subsidiaries and affiliates;
• With organizations with which we partner to offer Services;
• With other parties to whom you have authorized or directed us to share your information and where otherwise necessary to comply with, or to enforce, our contractual obligations;
• With government entities, authorities and other third parties as needed for legal, regulatory or similar purposes, such as to respond to a warrant, subpoena, court order, governmental audit or investigation, law enforcement request, legal order or other legal process; to exercise or defend legal claims or otherwise in connection with any litigation or dispute; if we determine (in our sole discretion) that disclosure is reasonably necessary to protect against fraud, tax evasion and financial crime; to protect the property or other rights of us or other users, third parties or the public at large; or to stop any illegal, unethical or legally actionable activity;
• With our service providers and other third parties that provide various services to us or to otherwise support our internal ancillary processes, such as those we use to help detect and prevent fraud, support our system and security, process payments, collect outstanding fees and other amounts, data analysis, information technology and related infrastructure provision, improve our online services and to better market and advertise our services to you;
• With third parties, to permit them to send you their own marketing communications; and
• To a buyer or other successor in the event of a merger, acquisition, divestiture, bankruptcy, restructuring, reorganization, dissolution, or other sale, transfer or disposition of some or all of our assets or equity interests.

We are located in the United States and all Inspiration’s systems are located in the United States. We do not store or process your personal information outside the United States. It is our policy to only use third-party service providers that are bound to maintain appropriate levels of data protection, security and confidentiality, and that comply with applicable legal requirements for transferring personal information outside of the jurisdiction in which it was originally collected.

To the extent that personal information has been deidentified, aggregated or otherwise rendered anonymous in such a way that you and your device are no longer reasonably identifiable, such information will be treated as non-personal information and the terms of this Notice will not apply.

4. TECHNOLOGIES WE USE

We, our service providers and other organizations we work with may deploy and use various tracking technologies to collect information, including:  

Cookies

“Cookies” are small text files that can be placed on your system when you visit a website. Cookies allow us to collect such information as browser type, time spent on a website, pages visited, language preferences, traffic data and information about your relationships with us. Cookies allow us to use the information for security purposes, to facilitate navigation, to display information more effectively, collect website traffic and to personalize and customize your online experience and our Services to your needs.  We also gather statistical information about use of the Sites and Services in order to continually improve their design and functionality, understand how they are used, and assist us with resolving questions regarding them.  You may be presented with a cookie consent banner when visiting our Sites, allowing you to manage your tracking preferences. You can also set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it. If you choose not to accept cookies, you may experience some reduction in graphics and other personalized Services. You also may need to accept cookies to maintain certain online advertising opt-out elections.

“Do Not Track” Signals

Your browser may offer you a “Do Not Track” option or similar setting, which allows you to signal to operators of websites and web applications and services that you do not want them to track your online activities. Our Sites do not currently respond to such requests or settings. If you make such a request or enable such a setting, it will not prevent the collection of information about your online activities over time and across third-party websites when you visit our Sites.

Pixel Tags and Similar Technologies

“Pixel tags” (also known as “web beacons” and “clear GIFs”) are small, typically invisible graphic images that may be embedded in website content, advertisements, or HTML-formatted email messages. These technologies help us and our partners better understand how users interact with our Sites, Services, and marketing materials. For example, they may track actions such as whether an email was opened, which links were clicked, or how content was viewed. This information enables us to measure the effectiveness of our campaigns, optimize user experiences, and deliver more relevant content and offers. Pixel tags may also work with cookies to recognize returning visitors and personalize your interactions with us over time.

Location Tracking on Mobile Devices

Certain applications on mobile devices may transmit information to us about your location. We may use that information to improve the Sites and Services we provide to you as well as providing you with location-based services and content.

Information collected through tracking technologies is used for many purposes, including, for example, to:

• Provide useful features to simplify your experience when you use or return to our Sites and Services;
• Deliver relevant content based on your preferences, usage patterns and location;
• Monitor and evaluate the use and operation of our Sites and Services; and
• Analyze traffic regarding our Sites and Services and on websites or mobile applications of third parties.

In some instances, you may be permitted to allow or deny such use of your device’s location. If you do not share information about your location, we may not be able to provide you with certain Services and content.

Other Technologies

We use Google Analytics to track how you and others use the Sites in order to manage and improve the Sites. Google Analytics uses cookies and similar technologies to collect and analyze information about use of the Sites and Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online services.  The information generated and collected by the cookies about your use of our Sites will be transmitted to and stored by Google on servers in the United States. We do not combine the information collected through the use of Google Analytics with personal information that we collect from you. Google’s ability to use and share information collected by Google Analytics about your visits to our Sites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to a Site by disabling cookies on your browser, or you can opt-out by downloading a browser add-on here. For additional information, please see “How Google uses data when you use our partners’ sites or apps,” located here.

We also use the various Google Adwords features to advertise on third-party websites, including Google, to previous visitors to our Sites. With Remarketing, third-party vendors use cookies (including third-party cookies such as those from DoubleClick) to provide our advertisements on the Internet that are based upon your past visits to our Sites, and with Demographics and Interest Reporting, we use aggregate data provided (such as age, gender and interests) to understand and communicate better with visitors to our Sites. You may opt-out of Google’s use of Adwords by adjusting your advertising settings or by downloading the browser add-on discussed above. To opt-out of a third-party vendor’s use of cookies you may visit the Network Advertising Initiative opt-out page. You can also adjust your advertising preferences through your browser settings or tools like the Digital Advertising Alliance opt-out portal.

5. SECURITY

Inspiration Mobility takes precautions to protect the confidentiality, security and integrity of the information that we collect and process by applying physical, technical, administrative and operational safeguards designed to protect such information against unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction, alteration or accidental loss. Access to such information is limited, and policies and procedures are in place that are designed to safeguard such information.

Even with safeguards in place, however, no data transmission or storage system can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through our Sites or Services, we cannot ensure or warrant the security of any information you transmit to us, and you provide such information at your own risk.

We also encourage you to protect any usernames, passwords or other credentials you use to access our Sites and to use a password that you do not use on any other website or with any other online services. Where we have given you (or where you have chosen) a password for access to certain parts of the Sites, you must keep this password confidential. We ask that you not share your password with anyone and urge you to be careful about giving out information in any public areas of the Sites. The information you share in public areas may be viewed by any user of the Sites.

6. RETENTION OF PERSONAL INFORMATION

Personal information we collect from you may be kept for as long as it is required or necessary for the purposes set out in this Notice. Without limiting the generality of the foregoing, we may retain and use your personal information to the extent necessary for our legitimate business purposes, to comply with our legal or regulatory obligations (for example, if we are required to retain your data to comply with applicable laws), to resolve disputes, to perform contractual obligations and to enforce our legal agreements and policies. We may also be allowed to retain your personal information for a longer period if you have given consent to such processing, as long as such consent is not withdrawn.

7. THIRD-PARTY LINKS AND WEBSITES 

The information and disclosures contained in this Notice apply only to our Sites. Our Sites may contain links to other third-party websites that are not operated by us for your convenience and information, including various social media websites. We do not own, operate, or control such third-party websites or the content therein, and we have not reviewed, and cannot review, all of the material, including goods or services, made available through third-party websites. We do not guarantee, and are not responsible for, the privacy, security, practices or content of such third-party websites, including the accuracy, completeness or reliability of their information.

Any link to or from another website is for the convenient use of visitors only and does not constitute an affiliation, sponsorship, representation, warranty or endorsement of the owner of the linked website or of any third-party content, products or services. If you click a third-party link, you will be directed to that third party’s website. We accept no responsibility for the content, products or services found on any third-party website linked to or from a Site or for any loss or damage that may arise from your use of them. Notwithstanding anything to the contrary contained in this Notice, we reserve the right to prohibit linking to a Site for any reason in our sole and absolute discretion.

We strongly encourage you to read the terms of use and online privacy statements for any other third-party services or third-party websites before permitting them to collect or use your personal information. If you decide to access any of the third-party websites linked, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

8. PRIVACY PROTECTION OF CHILDREN’S INFORMATION

The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy and personal information of children under the age of thirteen (13). Children under the age of thirteen (13) are not permitted to use our Sites and we do not intentionally or knowingly collect or maintain personal information from anyone under the age of thirteen (13). If you are under the age of thirteen (13), do not use, or provide any information on, our Sites. If we obtain actual knowledge that a user is under the age of thirteen (13) without verified parental consent, we will delete that user’s personal information. If you believe we might have any information from or about a child under the age of thirteen (13), please contact us using the contact information below.

9. OTHER MARKETING OPT-OUTS

If you do not want us to use your personal information for certain marketing purposes, you may take advantage of applicable opt-out options such as checking the relevant box located on the form on which we collect your information, adjusting your user preferences in your account profile, opting out of promotional emails through an unsubscribe link or by contacting us directly at info@inspirationmobility.com. Despite your indicated email preferences, we may still send you administrative emails regarding our Services, including, for example, administrative confirmations and notices of updates to this Notice.

10. SENSITIVE PERSONAL INFORMATION

Sensitive personal information (“SPI”) reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning sexual orientation.

We do not intentionally collect any SPI from you via the Sites or Services. Our intention is to not process such SPI and we ask that you do not submit this type of data through our Sites or Services.

11. CONSUMER RIGHTS REQUESTS

You may be able to exercise certain consumer rights depending on your jurisdiction. Such consumer rights may include the following:

• Right to Know/Access: The consumer right to obtain confirmation of whether your personal information is being processed by us, the categories of such personal information being processed and, where applicable and permissible, access to such personal information.
• Right to Correct: The consumer right to update, rectify and correct inaccurate your personal information maintained by us.
• Right to Delete: The consumer right to have personal information maintained by us erased or otherwise deleted.
• Right to Limit Processing of SPI: The consumer right to restrict, limit or opt-out from our processing of SPI.
• Right to Object to Automated Decision-making or Profiling: The consumer right to not be subject to automated decision-making if such a decision is based solely on automated processing and produces legal effects concerning you or similarly significantly affects you.
• Right to Data Portability: The consumer right to (i) obtain personal information maintained by us in a commonly used, machine-readable format, and (ii) where technically feasible and required by applicable privacy laws, request that such personal information be transferred to a different entity.
• Right to Opt-out of Sale or Sharing of Personal Information: The consumer right to direct us to not sell your personal information.

To exercise any consumer rights you may have, you can contact us as set forth in this Notice.

12. COMPLAINTS

If you are concerned about an alleged breach of privacy law or other regulation, please contact us via email at info@inspirationmobility.com. We will investigate the matter and provide information about how it will be handled and resolved.

13. UPDATES AND CHANGES TO THIS NOTICE

Inspiration Mobility reserves the right to change, modify, update or otherwise amend this Notice at any time and from time to time.

In the event of any modification, we will let you know via email or a prominent notice on our Sites or Services prior to the change becoming effective and update the “last updated” date at the top of this Notice. 

We encourage you to review this Notice periodically to ensure you are informed of changes. Unless otherwise stated, any changes to this Notice are effective immediately upon posting. By continuing to use the Sites or Services following such changes, you are agreeing to the terms of the revised Notice.

14. CONTACT US

If you have any questions or concerns about this Notice or our privacy practices generally or to make a consumer request regarding your personal information, please contact us at info@inspirationmobility.com. Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.